Fair Use Policy for RingTree

Last Updated: 7/1/2024

Introduction

This Fair Use Policy ("Policy") is designed to ensure that all RingTree customers have equitable access to high-quality services. By using RingTree services ("Services"), you agree to comply with this Policy.

Scope

This Policy applies to all services provided by RingTree, including but not limited to voice calls, SMS, and any features marketed as "unlimited."

Fair Use Guidelines

3.1 Service Plans: All plans are designed for reasonable business or personal use. They are not intended for:

  • Continuous or extensive call forwarding
  • Auto-dialing or bulk calling
  • Reselling minutes
  • Running a call center
  • Telemarketing

3.2 Usage Thresholds: Ringtree Inc. may implement usage thresholds on unlimited plans. These thresholds are:

  • Voice Calls: Up to 1200 minutes per user per month
  • SMS: Up to 100 messages per user per month

Additional minutes are available for only 2 cents per minute.

3.3 Exceeding Thresholds: If you exceed these thresholds, Ringtree may:

  • Contact you to discuss your usage
  • Require you to upgrade to a more suitable plan
  • Limit your usage or apply additional charges

Prohibited Activities

The following activities are strictly prohibited:

4.1 Illegal Use: Using the Services for any illegal purpose or in support of illegal activities.

4.2 Spam: Sending unsolicited bulk messages (spam) via any medium, including voice calls or SMS.

4.3 Harassment: Using the Services to harass, threaten, or abuse others.

4.4 Interference: Any activity that interferes with or disrupts the Services or networks connected to the Services.

4.5 Impersonation: Impersonating another person or entity, or falsely stating or misrepresenting your affiliation with a person or entity.

Monitoring and Enforcement

5.1 Right to Monitor: Ringtree reserves the right to monitor usage patterns to ensure compliance with this Policy.

5.2 Enforcement Actions: If Ringtree determines that you have violated this Policy, we may take one or more of the following actions:

  • Issue a warning
  • Temporarily suspend your service
  • Terminate your service
  • Charge you for excessive use
  • Take legal action

Changes to Policy

Ringtree may modify this Policy at any time. Any changes will be communicated to customers and posted on our website.

Contact

If you have any questions about this Fair Use Policy, please contact us at:

info@ringtree.io

By using RingTree Services provided by Ringtree, you acknowledge that you have read, understood, and agree to comply with this Fair Use Policy.