Business Technology

VoIP for Business: Virtual Calling, Call Forwarding, and Virtual Receptionist

By: Manny S.|Updated at: 2024-10-12|Approx Read: 7 min read

Discover the many benefits of our cloud-based IVR-enabled Phone system

VoIP enables you to make business calls from your computer or mobile phone.

TL;DR: Why You Need a Virtual Number

  • Save 30-50% in communication expenses
  • Boost connectivity for remote workers and teams
  • Virtual Receptionist ensures you never miss a call - no more busy signals.
  • A pro Business Phone System with NO extra hardware needed - just your cell phone or pc
  • Local area codes, Smart Call Routing, Toll-Free 800 Numbers, and more professional features
  • Scalable, flexible, and affordable

The VoIP market is booming, projected to reach $108.5 billion by 2032. Businesses worldwide are making the switch due to cost savings and enhanced features. Its simply easier, cheaper, and much faster to get a virtual number than it is to purchase old school phone systems and deal with the hassle of setting them up. I dont have a landline at home, and I know many of you probably don't either. The same can be said for many businesses. Currently in 2024, 31% of all US businesses are using VoIP phone systems.

Save money with a Virtual Phone Number

You can save alot of money by switching to a cloud-based phone system. Businesses that switch to VoIP save an average of 30-50% per month. Some report savings as high as 75%, with case studies showing businesses with 30 phones saving $1,200 monthly. Hey, who doesn't like to save money, right?

Interesting Fact

VoIP saves businesses an average of 32 call minutes daily per team member, contributing directly to better productivity.

Professional Business Phone System with Virtual Receptionist

Even better than saving money is having a professional business image in the eyes of your customers. You probably interact with IVR menus on a near-daily basis without thinking much about it, when you call the bank, insurance company, or another business. Having an auto-attendant system for your own business can increase your business image while also ensuring you never miss a single call. Better yet, your customers will never hear a busy signal when you're on the other line!

You can also ensure your remote teams and workers stay productive. 67% of mobile workers report increased productivity, as they can address issues from anywhere with VoIP. Advanced features like smart call routing help customers reach the most qualified representatives, resulting in faster resolutions and better client satisfaction.

Did You Know?

By 2025, it's estimated that 85% of customer interactions will be handled without a human agent, thanks to AI-powered technologies integrated with VoIP systems.

VoIP and Remote Work

With the rise of remote work post 2020 pandemic, VoIP has become essential for staying connected. In this newly defined work landscape, 35% of US workers have the option to work remotely, and VoIP keeps these teams connected seamlessly without the need for extra equipment. Technologies like AI are improving VoIP services further, enabling features like AI-driven assistants, AI Agents, and enhanced data analytics.

Conclusion

Pro Features like AI-driven voice assistants are where virtual phones really stand out vs a traditional landline. Save money, time, and headache by making the switch today. Enhance your business image, improve customer satisfaction, and make your life easier at the same time.

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